Payment & Refund

Payments for Citizravvi Tea House services are collected according to the quote confirmed before work begins on citizravvi.homes.

• This payment page on this site is maintained by Citizravvi Tea House; email shop@this site if a step looks outdated for Plovdiv.
• Accepted methods are confirmed by email from shop@this site and may include card or local transfer depending on Bulgaria norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact shop@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Plovdiv unless otherwise stated.

We keep payment paced so tea shop finishing quality stays steady and step-free access questions welcomed ahead of arrival. City regulars know the door note is current Desk near ul. Knyaz Alexander I 162.

Guests booking tea shop work through citizravvi get plain intake steps with scope confirmed on paper before work starts. Door updates for citizravvi post before opening when hours shift.